Frequently Asked Questions

 

Q. Will my details or purchase history be shared or distributed?

A. No. Your privacy will be respected.

 

Q. Why can’t I access my product?

A. You may have to wait for your payment to clear. Please be patient and if it is taking too long please get in touch!

 

Q. OK, payment has cleared but where is my download?

A. Go to your account page and click the ‘download’ link.

 

Q. Why is there a download limit?

A. The limit is in place to prevent potential spam downloading. If you need more downloads just shoot me an email.

 

Q. Where can I get support for my product?

A. Please get in touch via http://www.jwdsn.net/assets/contact.

 

Thanks!